Privacy Policy - Saudi Arabia Umrah Visa Dial

At visadial.com & visadial.com/apply, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your data when you visit our website.

The Privacy Policy explains and describes how we may collect and use the information pertaining to you through our website. If you have any queries regarding our Privacy Policies, please click here.

We respect your privacy and understand your privacy needs. The user should provide the information when asked for a specific purpose. These services shall be the user-requested services of the website.

If you are using the services from visadial.com & visadial.com/apply, you agree to the Privacy Policy and Terms and Conditions. In case you agree to differ with the Privacy Policy and Terms and Conditions, you shall not use the website visadial.com & visadial.com/apply.

Please read the following to get a better understanding of how the Privacy Policy of visadial.com & visadial.com/apply works around the information submitted on our website:

Information Collected

i) Personal Data: To avail of our Service, you are required to provide us for the registration process and processing of your visa, certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Sex/gender
  • Age/DOB
  • Phone number
  • Address, State, Province, ZIP/Postal code, City

Any personally identifiable information provided by you will not be considered as sensitive if it is freely available and / or accessible in the public domain.

You have an option to not provide the data or information sought by us. However, in case you choose to decline to submit Personal data on the Application, we may not be able to provide certain services on the Application to you. We will make reasonable efforts to notify you of the same at the time of registration with us. In any case, we will not be liable and or responsible for the denial of certain services to you for lack of you providing the necessary personal information.

ii) Usage Data Usage Data is collected automatically when using the Service. Usage Data may include information such as your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device You use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

iii) Information Collected while Using the Application While using our Application, in order to provide features of our Application and to render service being availed by you, we may collect, with your prior permission:

  • Pictures and other information from your Device's camera and photo library

We use this information to maintain, protect, improve and customize Our Service. The information may be uploaded to the Company's servers and/or a Service Provider's server or it may be simply stored on Your device.

You can enable or disable access to this information at any time, through Your Device settings.

Use Of Information

The Company may use the information provided for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage your registration as a user of the Service. The Personal Data provided can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract and to attend and manage and process the requests made by You to us;
  • To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation;
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about or that may be of interest to you. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email we send or by contacting us. We may use Email Marketing Service Providers to manage and send emails to You.
  • We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
  • We may use your information to conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

Information Sharing

We may share Your personal information with any third party without obtaining your prior consent in the following limited circumstances:

  • we may share Your personal information with Service Providers to monitor and analyse the use of our Service however it is usually in the form of aggregated statistics on traffic to various pages within our site.
  • The Company proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. Further the Service Providers we use may have access to your Personal Data to provide additional services as requested by you among other things. These third-party vendors collect, store, use, process and transfer information about Your activity on our Service in accordance with their Privacy Policies. However, we endeavour that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
  • In order to process your visa or any other additional request, we share your personal information with the respective government/ diplomatic mission/authorised service provider by that Government. This information includes the personal information supplied by you to support your visa/ permit or travel document application or other service that we provide. We may also share your personal information with the government/ diplomatic mission/authorised service provider by that Government whose visa or any other service you applied for, in connection with a complaint, request or data access request, received from you. We have limited control over the Privacy Policies being used by such Governmental authorities.
  • When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms or for complying with the applicable laws and regulations.
  • when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If you interact with other users or register through a Third-Party Social Media Service, your contacts on the Third-Party Social Media Service may see your name, profile, pictures and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with You and view your profile.
  • The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
    • Protect and defend the rights or property of the Company
    • Prevent or investigate possible wrongdoing in connection with the Service
    • Protect the personal safety of Users of the Service or the public
    • Protect against legal liability
    • Atlys' use and transfer to any other app for information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements
  • We may disclose Your personal information for any other purpose with your specific prior consent.

Accessing and Updating Personal Information

When you register with us, we contact you from time to time about updating of your personal information to provide the users such features that we believe may benefit / interest you. Further when you use the Services, we make good faith efforts to provide you, as and when requested by you, with access to your personal information and shall further ensure that any personal information or sensitive personal data or information fosund to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such personal information or sensitive personal data or information to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.

In the event you want to cancel your registration or withdraw your consent to providing the Personal data, you may write to us at help@atlys.com. On receipt of such request, the Company shall take reasonable steps to carry out the request within 24 hours of the receipt of the same.

Retention Of Information

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. The Personal Data shall be retained for a period of one hundred and eighty days after any cancellation or withdrawal of the registration, as the case may be.

The Company will also retain Usage Data and information collected while using the Application for internal analysis purposes. Such information is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer Of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information. We endeavour that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

Information Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. All information gathered by the Company is securely stored within the Company controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.

1. What do we use your information for?

We shall use any of the information collected from you in one of the following ways:

To process transactions

We will only use your information to deliver the purchased product or service. Other than this, your public information or private information, shall not be sold, exchanged, transferred, or given to any other company for any reason.

To send periodic emails

The email address you provide is used for processing the order. We may use it to send you information and updates pertaining to your order. In addition, you may also receive occasional company news, updates, related product or service information, etc. Note: If you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Data Security:

We employ industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration.

2. How do we protect your information?

At various levels, a series of security measures are strictly implied and monitored. This is to ensure the safety of your information. We highly recommend the use of a secure server.

They transmit the submitted information via Secure Socket Layer (SSL) technology. They encrypt it into our Payment gateway that provides the database. Only high-end professionals have access to such operations. We deal with the confidential nature of such a process with precision.

All credit/debit cards’ details or information will NOT be stored, sold, shared, rented or leased to any third party.

3. Do we use cookies?

We use cookies for:

  • Word Press
  • Google Analytics
  • Facebook
  • Twitter
  • Google+
  • Like' buttons or plugins
  • Google AdSense and/or AdWords

4. Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer any information for any purpose. But this does not include trusted partners who assist us in operating our website, conducting our business, or servicing our customers.

We shall release your information only if in compliance with the law, enforce our site policies, or to protect our rights, property, or safety. However, visitor information is provided to other parties for marketing and advertising purposes.

5. California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the precautions to be in compliance with the California Online Privacy Protection Act. We, therefore, do not share your personal information with outside parties.

6. Our Website only

This online privacy policy applies only to information collected online on our website and not to information collected offline.

7. You Agree

By using our site, you consent to our Privacy Policy.

8. Changes to our Privacy Policy

This policy was uploaded in January 2023. visadial.com & visadial.com/apply reserves the right to change/modify the Privacy Policy at any point in time. Please visit Terms and Conditions of visadial.com & visadial.com/apply Any disputes arising shall be adjudicated by the UAE Government.

9. Summary

By making payment towards your tour packages or any other service you choose from visadial.com & visadial.com/apply you give us consent to proceed further to process and deliver your required services.